SHIPPING & RETURNS
We use Parcelforce 24 hour, tracked and signed to send all of our original paintings. The paintings are packaged to ensure that it arrives to you in the best condition. We try to use as many recyclable materials as possible, however due to the nature of needing protection, we do use bubble wrap which we are looking to make more environmental.
Shipping costs are added on to each product at checkout. Naturally with original paintings these are significantly more than a print. This is to ensure that your painting arrives with you as safely as possible.
During normal working times expect a 5-10 day turnaround on sending an original painting. If you have ordered a commission please allow a lot longer. Times can vary throughout the year for commissions.
We want Alice's art to reach every corner of the world, so therefore we do ship internationally. Costs vary at checkout. Please allow for a longer turnaround for international shipment.
RETURN & EXCHANGE POLICY
If your artwork has arrived damaged or you would like to return your art, this is considered case by case. Please email email@example.com if you would like to open an enquiry.